With more than 500 campers each season, efficient parent communication is essential. Lorraine explains that Campminder’s email tracking and communication tools help ensure parents stay informed. “I like having the ability to track that they’re reading the emails,” she says, which makes it easy to monitor engagement and follow up as needed. Email has replaced most phone calls, allowing the camp to reach parents quickly and confirm their attention to important information.

Long Ridge takes advantage of Campminder’s tracking system to ensure each camper’s records are complete. When a form is uploaded, it’s logged in Campminder, allowing Lorraine to generate reports to see which campers are registered and still need forms. This checkoff system simplifies tracking and lets Lorraine monitor campers’ health documentation well before the summer begins.

The camp offers flexible transportation arrangements, and Campminder’s tools help manage this complexity. “We have some campers who come in on the bus in the morning and leave with a parent in the afternoon,” Lorraine shares. Using custom fields and reports, Lorraine’s team can quickly distinguish between AM and PM pickups, organize aftercare and carpool lines, and ensure accurate records. This system has made it easier to manage the logistics of various transportation options while ensuring that families’ preferences are met.

Lorraine and her team recently introduced a quick form in Campminder to help organize staff transportation and increase engagement. Staff were asked to complete the form with information about their transportation plans, and those who responded by a certain date were entered into a raffle. “We got more participation by a certain date than we would have if we hadn’t included the raffle,” Lorraine explains. This process allowed the camp to plan bus stops and track which staff members would be driving, enhancing overall organization.