Case Study: Crestwood Valley Day Camp
Confidence in Canada:
An Ontario Camp Switches to Campminder and Sees Success

Crestwood Valley Day Camp is a well-established camp based in Ontario, serving families who expect a smooth, reliable experience from registration through the end of the season. Prior to switching to Campminder, the camp was using a camp management system that handled basic needs but often made everyday work more complicated than it needed to be.
Tasks like managing registration, accessing camper information, and staying organized during the season required extra steps and manual workarounds. While the system functioned, it didn’t always align with how the camp operated day to day. Evan Roth, Crestwood’s Associate Camp Director, had used Campminder at other camps earlier in his career. “I had worked with Campminder before, and I knew what it could do. Compared to what we were using, it felt like there was a lot of unnecessary friction.”
Looking for the Right Fit

As the camp evaluated a change, the goal wasn’t to overhaul everything at once or chase features they didn’t need. Instead, the team wanted a system that felt intuitive, could handle busy moments like registration, and would support staff throughout the season without adding complexity.
The existing software often required staff to adapt their processes to fit the system, rather than the other way around. Reporting and visibility were limited, and it wasn’t always easy to get a clear picture of what was happening in real time. Campminder stood out as a platform that could bring clarity and structure to camp operations, while still allowing flexibility for the camp’s specific needs.
Making the Switch
Once the decision was made, the transition to Campminder focused on setting the camp up for long-term success. By centralizing registration, camper data, and communications in one system, staff were able to reduce manual work and rely on a single source of truth.
For Evan, the transition reinforced what he had experienced at other camps: Campminder supported the natural flow of camp operations, rather than forcing staff to work around the software. “It just feels more aligned with how camps actually work. You’re not fighting the system to get things done.”

A Better Day-to-Day Experience

With Campminder in place, everyday tasks became more straightforward. Registration periods were easier to manage, even during high-traffic moments, and staff could trust the system to perform reliably when families needed it most.
Access to camper information and reporting improved, helping the team stay organized and responsive throughout the season. Communication with families also became more consistent, giving parents confidence that they had the information they needed, when they needed it. Perhaps most importantly, the team no longer had to worry about whether the software would keep up during critical moments. “There’s a lot more confidence now. We’re focused on running camp, not troubleshooting systems.”
Big Shifts, Bigger Payoff
